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CUPF to Honor Heat‑Related Cancellations July 1–4, 2026

Published: June 30, 2026

Dear CUPF Community,

The Office of Community Use of Public Facilities (CUPF) will honor cancellations and provide full refunds for all indoor and outdoor facility use on any date for which a heat warning is in effect. This temporary heat-related cancellation allowance will be in place Wednesday, July 1 through Saturday, July 4, 2026. 

All cancellation fees will be waived during this period.

Groups are encouraged to provide as much advance notice as possible by submitting a Reservations Amendment Form.

If a group decides on the day of its scheduled activity to cancel, or if a group arrives at a facility and determines it is too hot to safely hold the activity, they must contact CUPF directly to receive a refund:

  • Monday-Friday, 8:30 a.m. - 5:00 p.m. | 🖁240-777-2725
  • Evenings and weekends | 🖁240-490-2873
Groups may also reschedule any use canceled under the heat-allowance policy that follows the standard scheduling guidelines, including the required seven-day advance booking.

Thank you for using public facilities for community events and activities!

🗓️Save the Date | July 13, Opening Day Reservations ✨Outdoor School Facilities✨

 Published: June 1, 2026
Updated: July 1, 2026

Opening Day Reservations | Outdoor School Facilities

Dear CUPF Community,

Monday, July 13, 2026, is opening day to request use of Montgomery County Public Schools (MCPS) Outdoor School Facilities. 

Included in outdoor reservations are Athletic Fields, Parking Lots, and Tennis Courts for dates of use August 16 through November 30. It all begins online at ⏰6:30 a.m.

ActiveMONTGOMERY Reservation Process

How to request an outdoor school facility for an event.

Step 1: After signing into ActiveMONTGOMERY.org, select the "Reserve a Facility or Space" thumbnail. 







Step 2: On the next page, a user can select different outdoor school facility options for reservation. This includes "Fields," "Parking Lots," and "Tennis Outdoor Courts" thumbnail.





Step 3: Important reminder, selecting the "Fields" thumbnail will take the user to another page that will allow the user to select the "School Fields" thumbnail.

After selecting the preferred school facility thumbnail, the user will gain access to additional information that will help them complete an online reservation form that will be reviewed by CUPF staff. Once submitted through the ActiveMONTGOMERY portal, a follow-up email will be provided notifying the user that their online reservation request is under review.

Visit www.ActiveMONTGOMERY.org to reserve an outdoor school facility for your next community event!

Helpful Hints to Prepare

  • Ensure that your account for ActiveMONTGOMERY.org is active with a current login and password. Read more...
  • Organizations should ensure that the account login and password is available to whomever in the organization has been given the authority to reserve public facilities on their behalf.
  • Individual / personal accounts may not make facility reservations on behalf of an organization.
  • Payment is due at the time of the reservation.
  • A final approval and "firm" contract are required prior to an advertisement by the group for the event. This final "firm" contract will be sent to the main email on file for the account requesting the space. 
School Facility Use is subject to additional fees such as staffing, clean up and set up as well as security. Your initial payment of $250 is applied towards this balance. 

Have Questions?

If you have any questions or concerns, please call CUPF Customer Service at 240-777-2725, or send an email to CUPF at: cupf@montgomerycountymd.gov

Thank You

Thank you for using public facilities for community events and activities!

Community Use of Public Facilities (CUPF)

🚨Exciting things ahead in FY27!

Latest News Reaction Image
 Published: May 14, 2026
Updated: July 1, 2026

Dear CUPF community,

As part of our ongoing commitment to maintaining top-notch community spaces, CUPF will be adjusting facility fees. We believe this will help us continue offering vibrant, accessible spaces for all. Curious about what's changing? 

Check out the charts in this post for a clear look at the upcoming fee structures, and the effective dates. We're here to make space for what matters—your ideas, your events, your connections.

MCPS - Fees effective August 24, 2026




📰Fee adjustments for the athletic fields, parking lots and tennis courts will go into effect August 15th, 2026.

Montgomery County Public Schools Staff fees Chart

SSCB - Fees to be effective July 1, 2026

Silver Spring Civic Building Fees effective July 1 2026

















Silver Spring Civic Building Staff Fees effective July 1 2026

The Interagency Coordinating Board (ICB) determines and approves all facility use permitting fees for Community Use of Public Facilities (CUPF). Note that fees apply for ALL the time a facility is occupied, including time needed for set-up, clean-up, and participants' vacating of the premises.

Community Use of Public Facilities (CUPF)
Montgomery County Government, Maryland

Phone: 240-777-2725

From the Office to the Airwaves | Celebrating Our Staff Being Featured on🎙️Montgomery al Día🎙️

 Published: March 30, 2026

Dear CUPF Community,

We're excited to share a recent outreach effort focused on connecting with our Spanish-speaking community members. 

Several of our team were featured on Montgomery al Día, a Spanish-language program that shares County resources and information with Montgomery County's growing Hispanic community. 

In this episode, Director Genel Burwell, Miguel Lozada, and Eduardo Fuentes discuss CUPF's work and walk through the facility reservation process-all in Spanish to help expand access and understanding.

Thank you to Lorna Virgili and the Montgomery al Día team for the opportunity share our story.
-----------------

Estimados miembros de la comunidad de CUPF,

Nos complace compartir un reciente esfuerzo de alcance enfocado en conectar con nuestra comunidad hispanohablante. Varios miembros de nuestro equipo participaron en Montgomery al Día, un programa en español que comparte recursos e información del Condado con la creciente comunidad hispana del Condado de Montgomery.

En este episodio, la Directora Genel Burwell, Miguel Lozada y Eduardo Fuentes presentan el trabajo de CUPF y explican el proceso de reservación de instalaciones—todo en español para ampliar el acceso y la comprensión de nuestros servicios.

Agradecemos a Lorna Virgili y al equipo de Montgomery al Día por la oportunidad de compartir nuestra historia.

-----------------

Click here to watch: Episode 656 - March 17, 2026


Top (L) Lorna V., Top (R) Genel B., Bottom (L) Eduardo F., Bottom (R) Miguel L.

🎙️Montgomery al a🎙️

Montgomery al Día is a show hosted by Lorna Virgili. The show includes interviews, news, PSAs, and public call-ins. Also included are County government departments, County Council, and collaboration from other County agencies to bring guests, news, and information to the County's fast growing Hispanic community. 

County Podcast are presented by County Cable Montgomery. Click Montgomery County Government Podcast Directory to listen to podcast produced by various County departments.

Community Use Update | ⚠️ Athletic "Grass" Fields Delayed Opening

Published: March 10, 2026
Updated: March 13, 2026

Dear CUPF Community,

Montgomery Parks and MCPS grass athletic fields will open later than usual this spring due to persistently wet winter conditions. The department anticipates opening all grass fields on April 1, 2026. The delayed opening will help ensure fields are in suitable condition for play and prevent long-term damage caused by use when the ground is saturated.

Using fields before they are ready can lead to uneven surfaces, turf loss, and drainage problems that may take weeks or months to repair. By waiting until conditions improve, Montgomery Parks aims to preserve the quality and safety of its athletic facilities for all the leagues, teams, and casual users.

Community Use of Public Facilities (CUPF)

Sign Up Today!

Now Live: CUPF Alerts & Notifications

Stay informed and connected with the Office of Community Use of Public Facilities (CUPF) through two new notification tools:

·        🔔 Alert Montgomery 

·        📧 GovDelivery Notifications

These free, subscription-based services deliver important CUPF updates straight to your phone and/or email, including:

  • Weather-related closures and alerts
  • Facility and program updates
  • Meeting notices and announcements
  • News and community information

You choose the topics that matter most to you and how you’d like to receive updates—text, email, or both.

------------- Sign Up Today -------------

🔔 Alert Montgomery

Alert Montgomery (Select 🠊 Community Use of Public Facilities)


📧 GovDelivery Notifications

GovDelivery (Select 🠊 Community Use of Public Facilities)


Stay connected. Stay informed. Stay ready with CUPF.

Community Use of Public Facilities 

🚨Big News!🚨| We've made some exciting updates to our 2026 Opening Day "Go Live" Reservation Dates 📅

 Published: November 24, 2025
Updated: July 1, 2026

The Office of Community Use of Public Facilities (CUPF) is pleased to announce several updates to our 2026 reservation process. We wanted to let you know that our reservation dates have been adjusted to better accommodate everyone's schedules and ensure a smoother experience for all.

In the past, opening day reservation dates that fell on a weekend often brought larger online crowds, which can overwhelm our systems. Launching our opening reservation dates on a weekday gives staff a chance to identify and resolve any issues. 

New 2026 Opening Day Reservation Dates

🗓️ February 9, 2026 (2nd Monday in February)

  • Opening day to request school auditoriums for dates of use during the upcoming MCPS Summer Break. 
  • Opening day to reserve athletic fields and other outdoor facilities (e.g. school tennis courts and parking lots) for dates of use March 15 through August 15.

🗓️ April 13, 2026 (2nd Monday in April)

  • Opening day to reserve library meeting rooms for dates of use July 1 through December 31.

🗓️ May 4, 2026 (1st Monday in May)

  • Opening day to request school auditoriums for dates of use during the upcoming MCPS School Year.
  • Opening day to reserve indoor school facilities (e.g. gymnasiums, cafeterias, classrooms) for dates of use during the upcoming MCPS Summer Break. 
  • Opening day to reserve government building meeting rooms for dates of use July 1 through December 31.

🗓️ July 13, 2026 (2nd Monday in July)
  • Opening day to reserve athletic fields and other outdoor facilities (e.g. school tennis courts and parking lots) for dates of use August 16 through November 30.

🗓️ August 10, 2026 (2nd Monday in August)

  • Opening day to reserve indoor school facilities (e.g. gymnasiums, cafeterias, classrooms) for dates of use during the upcoming MCPS School Year.

🗓️ October 12, 2026 (2nd Monday in October)

  • Opening day to reserve library meeting rooms for dates of use January 1 through June 30.

🗓️ November 2, 2026 (1st Monday in November)

  • Opening day to request "artificial turf" athletic fields and other outdoor facilities (e.g. school tennis courts and parking lots) for dates of use December 1 through March 14. 
  • Opening day to reserve government building meeting rooms for dates of use January 1 through June 30.

We're grateful for your continued support and patience as we prepare for the upcoming changes to our opening reservation dates in 2026. 

Thank you

Thank you for using public facilities for community events and activities! Please reach out to our team of professionals with any questions you may have. Click here to contact CUPF Customer CareWe Are Here to Help! 

Frequently Asked Questions About Kitchen Facilities

 Published: November 12, 2025
Updated: December 22, 2025

Kitchen Facility FAQs

Reserving a kitchen facility at a Montgomery County Public Schools (MCPS) site can be one of the more intimidating types of facility requests we receive. From understanding staffing requirements and the additional rooms needed to solidify the booking, to have a clear picture of which equipment is available and what the expectations are for user groups. We understand it can feel a bit overwhelming and like there is a lack of clear direction with theses types of requests. 

To help facilitate these room uses, the Community Use of Public Facilities (CUPF) team has created the FAQ section below. Our goal is to take the guesswork out of the process and make it as smooth and stress-fress as possible.

If you do not see your question listed or need additional information, please do not hesitate to reach out to our officewe are happy to help! 

What type of equipment can be used in the Kitchen?

The kitchen facilities at MCPS locations are designated as warming kitchens for user groups. Active cooking within kitchen spaces is not permitted. 

Permitted equipment and use include:
  • Steam tables and warmers
  • Sinks and ice makers
  • Refrigerators (use may be allowed if adequate space is available for your items)
Not available:
  • Stoves or stovetops
  • Hot water makers
All food and beverages must be brought in at the temperature they are meant to be served (hot or cold).

If you plan to serve hot drinks as tea, coffee, or hot chocolate, please bring them in insulated containers that maintain the proper serving temperature (e.g., coffee carrier boxes provided by major coffee chains).

Kitchen Use is listed as needing additional staff- is that included in the reservation fee?

Use of an MCPS kitchen facility requires that an MCPS kitchen staff member be present for the duration of your reservation. The cost of this staff member is included in the hourly fee charged for the use of space. However, additional cleaning may be required and, if necessary, result in additional staffing charges. 

The assigned kitchen staff member will:
  • Ensure that the necessary equipment is available and ready for use upon your group's arrival.
  • Remain on site to provide oversight and limited assistance related to the safe use of equipment.
  • Verify that all equipment is in good condition at the conclusion of use.
  • Ensure that all equipment is turned off, cleaned, sanitized, and secured, and that the kitchen is ready for food preparation on the next school day.
Please note: MCPS kitchen staff are not available to cook, warm, or otherwise prepare food for serving or distribution.

Kitchen use requires that the Cafeteria/All-Purpose Room at the school be booked as well. This is because food and beverages are strictly prohibited in any area outside the Cafeteria/All Purpose Room at MCPS facilities. In addition, the kitchen access is through the cafeteria/all-purpose room, all spaces outside the Cafeteria/All-Purpose, and all spaces outside the Cafeteria/All-Purpose.

Can I use the school loading docks to bring in my items?

No. The kitchen facility loading docks can only be accessed by certified MCPS vendors to ensure food safety and proper handling are maintained at all times. Access to this area is not permitted to any external user group.

What items will I need to bring?

User groups are responsible for bringing all their own supplies and equipment. This includes, but is not limited: 
  • Hot mitts and potholders
  • Serving utensils and trays
  • *Cleaning supplies such as cleansers, soap, and sponges
MCPS does not provide any additional equipment or supplies beyond access to the approved kitchen facilities and equipment listed above.

Please treat the kitchen as you would a rental spacecome prepared with all items needed for food preparation, serving, and cleaning to ensure the area is maintained correctly during and after your use.

*Cleaning Supplies - for group to clean their items with. The school will sanitize and clean their counter tops and floors with the approved MCPS compounds. Groups should be prepared with their own dish soap, for their items, and sponges to accomplish this task.

It is mentioned that MCPS staff will clean the space- do I need to clean up?

While the MCPS kitchen staff is responsible for ensuring the space is thoroughly sanitized after use, they are not responsible for cleaning up after user groups.

User groups are expected to:
  • Clean all surfaces, equipment, and *floors after use.
  • Wipe down counters and work areas.
  • Sweep up any debris or spills.
  • Bag and empty all trash.
  • Clean out sinks.
  • Return all equipment (such as warming tables) to its original condition and location.
The facility must be left in the same condition in which it was received.

*Floors - Groups are responsible for sweeping up the floors after use. MCPS staff will mop and sanitize floors accordingly, groups do NOT need to mop.

Unsanctioned Equipment:

Please note: MCPS does not permit the use of any open flames, including "sterno" warmers, hot plates, or other cooktop items, within MCPS facilities. For a complete list of the prohibited items, please review the Facility Use License Agreement.

Required Licenses:

User groups are required, as outlined in the Facility Use License Agreement, to obtain and pay for any necessary licenses and permits, including those required to distribute food, sell goods, and sponsor a public performance. The User is liable for any applicable taxes, fees, and similar costs.

Again, if you don't see your question listed or needed additional information, please don't hesitate to reach out to our officewe are happy to help!

Frequently Asked Questions | Auditorium Use

Published: April 22, 2025

F.A.Q. for Auditorium Use

Reserving an auditorium at a Montgomery County Public Schools (MCPS) site can be one of the more complex types of facility requests we receive. From navigating the process and meeting specific requirements to arranging staffing and making the most of the space, we understand it can feel a bit overwhelming.

To help simplify things, the Community Use of Public Facilities (CUPF) team has created the FAQ section below. Our goal is to take the guesswork out of the process and make it as smooth and stress-free as possible.

If you don't see your question listed or need additional information, please don't hesitate to reach out to our office  we're happy to help!

Does CUPF or MCPS sell tickets to my event for me? 

No. Each group is responsible for its own ticket sales, if such is required for the event. Neither CUPF nor MCPS will sell or advertise tickets for any external groups. 

What staffing will CUPF or MCPS provide?

Every auditorium reservation at an MCPS site includes a minimum of three staff members to ensure your event runs smoothly and safely:

Click on each role above to learn more about their responsibilities during your event.

Depending on the size or nature of your event, additional staffing may be required. This could include extra Building Service support, more security personnel, or even an additional Media Services Technician.

The CUPF team works closely with each MCPS site to ensure the appropriate staffing is assigned for your event. Our goal is to provide the right level of support, adjusting as needed, so your event runs seamlessly and leaves a lasting impression on your audience.

How much will this cost?

Because each auditorium event is unique, with varying needs, schedules, and staffing requirements, CUPF does not provide upfront cost estimates. Instead, we recommend reviewing the standard fees for basic auditorium use and budgeting an additional $500 to $1,000 as a buffer.

This approach helps user groups avoid underestimating costs and often results in a pleasant surprise when the final invoice is lower than expected. 

Please note: This budgeting method applies only to events using the auditorium space alone. If your event requires additional spaces, such as cafeterias, classrooms, gyms, or stadium fields, be sure to factor in the associated costs for those areas as well.

What is the application fee, and is it refunded to me?

The application fee is a $250 one-time charge that, if approved, is applied towards the balance of your event. If your event cannot be hosted, the fee is refunded in full to the original payment method.

Why does it take so long to receive approvals?

Each MCPS location is allotted up to five business days to review facility use applications during the standard operating periods of both MCPS and CUPF. This review timeline may be extended during school breaks, such as summer, winter, or spring recess, when staff availability is limited and active calendar planning is occurring.

Schools must also carefully coordinate external group requests with their internal calendars to ensure there are no conflicts. These internal events can range from auditorium performances to athletic games and other school functions. Because of the high volume and variety of activities taking place, thorough calendar checks are essential before, and approval can be issued. 

But the System Let me Request It  So Why Was I Denied?

While the online system may allow you to submit a request, it does not guarantee availability or approval. MCPS schools host a wide range of internal events, some of which may not take place in the auditorium itself but still require significant use of campus resources.

Events like homecoming dances, football games, AP testing, or robotics tournaments often occupy large portions of the school grounds or require staffing and logistical support that make it impractical to host additional external events  especially those involving large groups  at the same time.

Each request is carefully reviewed to ensure there are no conflicts and that the school can safely and effectively support your event. 

What equipment is in the Auditorium?

Auditoriums are equipped with general sound and lighting systems, though the scope and capabilities may vary by school. Most locations offer a standard sound system, which typically includes stage monitors and up to six microphones, along with a basic lighting setup suitable for general auditorium use. Specialized equipment such as strobe lights, LED walls, or background projection is not available at any MCPS location. Groups should utilize the sections on the application that ask details of the lighting. 

Can I bring my own equipment?

Groups may be permitted to bring their own equipment for events, provided the equipment details are submitted to CUPF and approved in advance. External equipment is not allowed on school property without prior approval and clear communication between CUPF and the MCPS staff assigned to the event. The facility use application includes a section for additional needs or notes  this should be used to specify any equipment the group intends to bring.

Again, if you don't see your question listed or need additional information, please don't hesitate to reach out to our office  we're happy to help!

NEW Artificial Turf Field Request Process!

 
We are excited to announce that Artificial Turf Requests can now be done through the ActiveMONTGOMERY system in a much simpler and user-friendly way! We listened to the feedback that was received after the recent adjustments to the process and have worked with our vendor and IT department to make a request form that is submitted through ActiveMONTGOMERY!

The form can be completed here: Artificial Turf Fields Form

Through this change in procedure CUPF is able to better ensure that the limited Artificial Turf Field space available is distributed as equitably as possible amongst groups that request space. Beginning on November 1 groups can use the previously linked form in order to request space at the local ATF spaces that CUPF permits.

Reminders:
  • CUPF accepts requests for Artificial Turf Field facilities for 5 days during the beginning of each open period. At the end of 5 days, schedulers will work to evenly distribute space.
  • MCPS does have an increased need for their athletic spaces and Artificial Turf Field space is one of the most frequently utilized spaces by MCPS. Needs often change causing schools to cancel community use more frequently than other spaces.
  • All Artificial Turf Field user groups must have insurance, as described below:
    • All commercial or enterprise users and any User proposing certain Activities such as childcare, sports leagues or activities identified by Montgomery County's Risk Management office must maintain insurance with an insurance company licensed to do business in Maryland in an amount sufficient to indemnify, defend and hold the County and the Board of Education harmless as required above.
    • The User must maintain a policy of commercial general liability insurance with limits of at least $300,000 for each occurrence and an aggregate amount of $300,000. The insurance limit for dog training classes must be at least $1,000,000 for each occurrence and aggregate amount of $1,000,000. 
    • Certificate of Insurance (COI) is required to be submitted at the time of the request.
    • The Certificate must show the following as additional named insured:
Montgomery County and Board of Education
c/o Office of Community Use of Public Facilities
2425 Reedie Drive, 9th Floor
Wheaton, MD 20902 

Thank you!

Thank you for using public facilities for community events and activities!

Walk Through Visits / Tours of School Facilities


In April 2023, CUPF shared the following with the community regarding walk through visits or tours for large community use events at schools: “A walk-through of school facilities is not required and at times may not be allowed by school administration. Check and coordinate with the school directly.”

Some schools have strongly urged CUPF to have user groups visit the site for a clear understanding, while other schools have strongly discouraged site visits.

Effective October 23, 2024, requests for walk through visits or general tours of school facilities by CUPF community user groups will not be considered due to concern for safety and security of MCPS staff and students.

If you have questions or concerns, please reach out to our office via email to cupf@montgomerycountymd.gov or by phone to 240-777-2725.

CUPF User Guidebooks: Quick Reminders

CUPF User Guidebooks

Did you know? There are two User Guidebooks for our current user groups and those who are exploring the idea of using public facilities for their community events and activities.

Included in each User Guidebook is comprehensive information about our program, links to forms, contact information, and much more! Additionally, the packet includes the most current Facility Use License Agreement (FULA). The FULA is the most important document to be familiar with when using public facilities. 

User Guidebook Quick links

1) School Facilities User Guidebook and Agreement

2) County Facilities User Guidebook and Agreement

Opening Day for Outdoor Reservations

Monday, July 15, 2024, is opening day to request online reservations of school and recreation athletic fields, as well as other outdoor school facilities for dates of use August 16 through November 30. It all begins online at 6:30 a.m.! 

For more information, go to our July 15, Opening Day for Reservations Public Announcement

Thank you

Thank you for using public facilities for community events and activities!

User Guidebooks: Resources for You

Resources for You

In March 2023, CUPF released two User Guidebooks for our current user groups and those who are exploring the idea of using public facilities for their community events and activities. 

Included in each User Guidebook is comprehensive information about our program, links to forms, contact information, and much more! Additionally, the packet includes the most current Facility Use License Agreement (FULA). The FULA is the most important document to be familiar with when using public facilities. 

These documents are included when a reservation is accepted by each user making reservations. 

Please, Take a Look

We Value Your Feedback

We hope this information is helpful to you. Please let us know how you like it and if there are additional details that you would like to have included in our next release.

If you have any questions, comments, or suggestions, please call CUPF Customer Service at 240-777-2725, or send an email to CUPF at: cupf@montgomerycountymd.gov

Thank You

Thank you for using public facilities for community events and activities!



Pattern Bookings (Same day weekly, same time, several weeks, etc.)

Pattern Booking Reminder

When attempting a pattern booking to reserve multiple dates at one time, such as every Tuesday in the same gym, 7:00-8:00 p.m. October through March, groups reserving space online have found it to be challenging. The software requires that you load one date at a time into the cart and then checkout and pay for all dates.  It takes a few steps, for sure; however, it does work. So, rest assured that while it requires additional steps and added time, the system does work for pattern reservations as we have outlined below. 

The Good Part

Let's first consider the beneficial side of this process. 

It is apparent that this slower process will be an immense help to our community as it will curb over-reserving by groups that have been known to go online and reserve excessive space anywhere that they can get it, just in case they need it or don't get other space that they desire. Often, we have seen groups do that and then later go back and cancel a substantial percentage of the space based upon what they actually received elsewhere. In fact, at times, groups have canceled so late that it prevents other groups from being able to stand up a program and use the space. Many community groups have long shared that such has often been destructive to their ability to successfully operate programs in schools for our community.

So, while this does involve more steps, this more time-consuming process will prevent user groups from doing bulk, full-blast, snatch-and-grab type reservations for space that they end up never using. Thus, this will serve to preserve the community’s ability to reserve space in a manner that is more equitable to all. 

We have asked the vendor for a way to make it somewhat less cumbersome; however, right now, they have not been able to implement changes. 

We Totally Get It

It can be frustrating. We get it. In fact, staff have the same process on their end as the online users do. We book all school and PTA events ourselves, along with other priority high-volume use. Trust me, we do get it. It is not quick and easy. We totally understand.

This specific change impacts all 6,000 groups that CUPF works alongside to ensure access to public facilities. The overwhelming majority of community user groups are non-profit, and are fully volunteer led without any paid staff to assist. These changes impact volunteers and paid staff at all organizations.

We empathize with each of our customers. Truly, we do.  

Working To Make It Better

As groups become more familiar with the software, it is anticipated that those reserving space will find it less cumbersome. Nonetheless, we fully understand the impact. We will continue to collaborate with the vendor for a middle-ground approach as we move forward. 

Let's Walk Through It
 
STEP ONE: 
  • Select “Facilities” from the main screen
STEP TWO: 
  • Select Facility Type. For this demonstration, we will be using the Montgomery County Public School Gymnasiums
STEP THREE: 
  • Enter the most important search criteria on the left hand side:
  • DATE: Beginning Date
  • TIME: Beginning Time of rental
  • LOCATION: Select 1-4 locations to load results easily and quickly.
  • Once this is completed, click on the dark blue “SEARCH” button on the left hand side of your screen.
  • The system will narrow down the results to the ones that fit your search criteria, making the website easier to read and move through.
STEP FOUR: 
  • Click on each consecutive time block until you have the time range that you would like fully selected. In this example, we will be booking from 6-8pm. So you will need to select 4 time blocks.
  • The system will add this date to your “pre-cart” which can be found at the bottom of your screen.
  • Once you have selected the first date and time, do NOT click add to cart.
  • Now that your first date is in the “Pre-Cart” area, change the “date” on the left hand side (in the search criteria area) to your next date and click “search”.
STEP FIVE: 
  • Reselect the times you are booking for (on the new date).
  • They will be added into the “Pre-Cart” area.
  • After clicking “add to cart” the system will ask you to assign the booking to a family member, as seen below. If you are booking on behalf of an organization, check the organization name. If you are booking on behalf of a person, check the person’s name.
  • Complete steps four and five for each date you are booking for. The “Pre-Cart” will keep track of them all.
  • Once you have selected all of your dates, click the “Add to Cart” button to complete the check out process.
Pro Tip

When answering the questions that are produced to make the booking, please be sure the “Copy Answers” box is toggled with a check mark- this will pre-enter your answers for each like facility. (IE: If a classroom and a gym are booked- the classroom answers will be applied to the classroom bookings, and the gym answers will be applied to the gym bookings.) If this is not toggled on, you will need to answer the questions for each individual date that you are booking for. Soooo, please make sure the “Copy Answers” is toggled on!

Have Questions?

Please contact our office with any questions that you may have:

Thank You

Thank you for using public facilities for community events and activities!

_________

Office of Community Use of Public Facilities
Montgomery County Government, Maryland
Phone: 240-777-2725