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Published: June 23, 2025
Updated June 25, 2025: Due to the forecasted extreme heat, CUPF will extend the cancellation offer to Wednesday, June 25, 2025.
Groups May Self-Determine Cancellation
Effective immediately, CUPF will honor cancellations and provide a full refund for all indoor and outdoor facility use on dates where there is an extreme heat warning. This applies to use from Monday, June 23, 2025, through Tuesday, June 24, 2025. Additional dates may be added as the week progresses.
*Important Update: Cancellation offer has been extended to Wednesday, June 25, 2025.
Cancellation fee(s) will be waived. Refunds will only be issued for hours of use not used by the group. Refunds will only be issued if CUPF is notified as outlined below.
Groups should notify CUPF with as much advanced notice as possible by submitting a cancellation request at Reservation Amendment Form.
If a group decides on the day of the scheduled activity that they wish to cancel OR if a group arrives at a facility and finds it too hot to hold their activity, groups MUST call CUPF as follows to receive a refund:
- Mon-Fri, 8:30a-5:00p, call 240-777-2725
- Evenings and weekends, call 240-490-2873
Rescheduling
Groups may feel free to reschedule any use canceled due to heat allowances. Rescheduling should be done online via ActiveMONTGOMERY.org with at least 7 days advanced notice.
Thank you
Thank you for using public facilities for community events and activities!