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Sept. 7 and Sept. 8, CUPF Wheaton Office telework schedule


Important Message

The CUPF Wheaton office located at 2425 Reedie Drive, Wheaton, MD 20902 will be closing early Thursday, September 7, 2023. The office will also be closed Friday, September 8, 2023. The closing of the office is a safety measure being taken due to excessive heat, which is affecting the temperature in our building and surrounding community. 

During this time, CUPF staff will be working remote, shifting to a temporary telework schedule. The adjustment regarding staff availability will not interfere with the continuous support being provided to our community members and user groups. The Wheaton office will resume normal in-person business hours on Monday, September 11, 8:30 a.m. to 5:00 p.m.

General Inquiries: 
 
Monday-Friday, 8:30 a.m.-5:00 p.m.: 240-777-2725 

After-Hours Help Line:

During your reservation, if you experience a lockout, HVAC issue, security concern, equipment failure, rooms permitted not available for use upon arrival, or other comparable situation, you must call or send a text message to 240-490-CUPF (2873). 

Provide your name, the reason for your call, and the phone number where you can be reached.

Thank You

Thank you for using public facilities for your community events and activities!


NEW! User Guidebooks Now Available

New Resources for You

We have released two User Guidebooks for our current user groups and those who are exploring the idea of using public facilities for their community events and activities. 

Included in each User Guidebook is comprehensive information about our program, links to forms, contact information, and much more! Additionally, the packet includes a revised Facility Use License Agreement (FULA). The FULA is the most important document to be familiar with when using public facilities. 

Effective March 1, 2023, these new and revised documents will be included when a reservation is accepted by each user making reservations. 

Please, Take a Look

We Value Your Feedback

We hope this information is helpful to you. Please let us know how you like it and if there are additional details that you would like to have included in our next release.

If you have any questions, comments, or suggestions, please call CUPF Customer Service at 240-777-2725, or send an email to CUPF at: cupf@montgomerycountymd.gov

Thank You

Thank you for using public facilities for community events and activities!



Funding Available for Youth Sports CUPF Fees


The County Council has allocated funding to help cover the cost of facility fees for youth sports programs that primarily serve vulnerable and/or low-income youth, and that are free or charge a nominal fee. We are administering the funds through our Facility Fee Assistance Program (FFAP). 

CUPF is now accepting applications from qualifying programs for the use of this new funding. Please review these guidelines before submitting your application using the link below. 
  • Programs must primarily serve vulnerable and/or low-income youth; 
  • Programs must be free to participants or charge only a nominal fee; 
  • Both school fields and Parks fields are available for purposes of this subsidy program; 
  • Requests may be submitted for the following dates of use: March 15, 2021 – August 15, 2021; 
  • For school fields, only fields at elementary and middle school sites may be requested at this time, and only for the following times of day: 
Elementary Schools 
  • March 15 - June 16, 2021 (or last day of MCPS school year): the end of the school day until sundown 
  • Weekends and June 17 - August 15, 2021: 7:00am to sundown 
Middle Schools  
  • March 15 - June 16, 2021 (or last day of MCPS school year): end of the school day until sundown 
  • Weekends and June 17 - August 15, 2021: 7:00am to sundown 
In order to apply, please complete the online application here. 
If you have questions about the program, please email cupf@montgomerycountymd.gov. 
To learn more, call CUPF at 240-777-2725

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Office of Community Use of Public Facilities
Montgomery County Government, Maryland
Phone: 240-777-2725

Payment Due At Time of Request


Effective May 1, 2020, except for high volume priority users, payment for permit requests will be required at the time of submission of the reservation request on ActiveMONTGOMERY. For the full text of the policy change, please refer to the November 2019 newsletter.

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Office of Community Use of Public Facilities
Montgomery County Government, Maryland
Phone: 240-777-2725

Montgomery Council Approves CUPF's Facility Fee Assistance Program Fund Increase to Assist Local Youth Sports


On September 15 the Montgomery County Council approved a proposal to increase CUPF's Facility Fee Assistance Program (FFAP) funding to assist organizations that offer sports programs for at risk youth. We encourage anyone who runs or is interested in running programs on the fields at Title I schools or schools with high Free And Reduced Meals rates to apply for the assistance online. FFAP funding is available to nonprofit’s and informal community groups but may not be distributed to for profit organizations at this time. The application is available HERE and other information on the FFAP can be found on our webpage HERE. The news release from the County Council announcing the approval has more information on the assistance effort.

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Office of Community Use of Public Facilities
Montgomery County Government, Maryland
Phone: 240-777-2725

With ICB's Approval, CUPF Management Changes Payment Policy for Processing Permit Requests


After much deliberation with staff members, and in their continued effort to improve service delivery while streamlining processes, effective May 1st, 2020, CUPF Management will implement a change to the payment policy when processing reservation requests for use of public facilities. The Interagency Coordinating Board (ICB), the Body that provides policy and budget guidance to CUPF has reviewed and approved the change. 

As you know, when booking rooms in schools and Montgomery County government buildings, you have been able to request a permit without making payment at the time of your request, and payment then becomes due when the permit is approved, typically within a day or two. That policy will be changing on May 1, 2020, and you will be required to pay for your permit at the time you make your request, unless you are a High Volume Priority User.

Please note: you are only considered a High Volume Priority User if you have previously applied for, and been granted, high volume status, which is available to sports leagues, sports clubs, child care, weekly weekend cultural and faith-based groups, and summer camps.

We are making this change in order to align our practices with those of our partners at the Department of Recreation and the Parks Department, which both require customers to pay for their reservations up front. We also hope that this change will ease the burden on our staff to collect overdue account balances, which will ultimately allow more time for customer service. This policy change is being enacted under the authority of the Interagency Coordinating Board (ICB).

Because this new policy is a change to the way we have been operating, we will spend the next several months making a concerted effort to reach out to all who may be affected.

Thank you for your understanding and for giving us your business by using our government facilities.

Ramona Bell-Pearson, Director
& Patty Vitale, Financial Administrator

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Office of Community Use of Public Facilities
Montgomery County Government, Maryland
Phone: 240-777-2725

Community Access Program (CAP) Funding Continues to Go Strong


The Silver Spring Civic Building at Veterans Plaza + Community Access Program = Community Use of Public Facilities!
As of July 1, Eric Rasch, SSCBVP Operations Manager, has been accepting Community Access Program applications, also known as CAP, for the fiscal year 2020. For those who have not heard, this popular program is open to all non-profit and community groups that are interested in using the Civic Building to add value to the Montgomery County community. For more information about this subsidy program, visit: https://tinyurl.com/y33yvbqq
To listen to a podcast about the FY20 Community Access Program, visit: http://dtsspeople.libsyn.com/cap-re-energized-for-fy20
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Office of Community Use of Public Facilities
Montgomery County Government, Maryland
Phone: 240-777-2725
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