At the beginning of the County’s COVID-19 response, facility closures resulted in uncertainty for permit holders and staff members. Ron tirelessly managed his team through thousands of cancellations while transitioning his staff to a 100 percent telework environment. He continues to find telework opportunities for his Staff by matching them with other Departments that need support such as MC311, Board of Elections, Human Resources and other assignments as they become available. He works to place staff in situations that allow them to be comfortable while gaining new experiences that will benefit their professional growth. This is very difficult to do at a time when the team is teleworking, and meeting unusual demands created by this COVID-19 event.
At the beginning of this event, Ron provided support to all CUPF team members and ensured his staff had the necessary resources, equipment and knowledge to successfully perform their responsibilities. Ron holds weekly virtual team meetings and encourages everyone to participate through video to personally connect while doing business.
He also serves as a liaison to community users, nonprofits, public schools, and the recreation and parks departments. Ron is an invaluable resource in helping CUPF explain the unusual status of the permitting process while operating under this COVID-19 event.
Ron is a pillar of strength to CUPF with his 18 years of service and prior 13 years of service to the Montgomery County Police Department. Ron’s calm and knowledgeable manner helps his team learn and perform in a comfortable environment.