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Customer Care—We Are Here to Help!

  • Dedicated team of staff ready to help
  • Direct one-on-one personal support available
  • Available for user group representatives 
  • Available for our partners in schools, libraries, etc.
  • General information and inquiries
  • Assistance with online reservation tools
  • Account management and online payments
    Email
    • cupf@montgomerycountymd.gov 
    • Available 24/7/365 
    • Same business day response
    • Next business day response if after hours
    • Monitored Mon.-Fri., 8:30 a.m.-5:00 p.m. 
    • Not monitored on County holidays
    Call
    • 240-777-2725
    • Mon.-Fri., 8:30 a.m.-5:00 p.m.
    • Not available on County holidays

    After Hours Help Line
    • 240-490-CUPF (2873) 
    • Call or Text
    • M-F after 5:00 p.m., Weekends, and Holidays
    • Current day reservation assistance only
    • On-site and locked-out
    • Rooms reserved not available for use upon arrival
    • Security concerns
    • Heat or Air Conditioning issues
    • Equipment failure
    • Other similar situations to the list above
    Visit
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          We're Listening
          • Your concerns and suggestions matter!
          • We value community input!
          • Feedback helps guide Board policy decisions!

          Thank You
          • Our program is for YOU, our community!
          • We are delighted when groups utilize our public facilities for community events and activities! 


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          Office of Community Use of Public Facilities
          Montgomery County Government, Maryland
          Phone: 240-777-2725