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Effective immediately, CUPF will honor cancellations and provide a full refund for all indoor and outdoor facility use on dates where there is a heat warning, as has been occurring today, Wednesday, August 28, 2024.
Cancellation fee(s) will be waived.
Groups should notify CUPF with as much advanced notice as possible by submitting a cancellation request at: Reservation Amendment Form.
If a group decides the day-of the scheduled activity that they wish to cancel OR if a group arrives at a facility and find it too hot to hold their activity, groups MUST call CUPF as follows in order to receive a refund:
- Mon-Fri, 8:30a-5:00p, call 240-777-2725
- Evenings and weekends, call 240-490-2873
Rescheduling
Groups may feel free to reschedule any use canceled due to heat allowances. Rescheduling should be done online via ActiveMONTGOMERY.org with at least 7 days advanced notice.
Thank you
Thank you for using public facilities for community events and activities!