Please note that the Heat temperature set point is 68 degrees Fahrenheit in school buildings, per Montgomery County Public Schools. When nobody is using the building, the heat is set even lower to reduce energy.
When groups are scheduled, the heat is turned up to 68 at the expected arrival time. It may take 30 minutes or more to reach 68 degrees, especially during extreme temperatures such as we have had in recent weeks.
It is suggested that persons attending activities in school buildings dress in layers during extreme temperatures so that they may adjust to the indoor temperature, especially the first 30-60 minutes.
We fully understand that this may be an inconvenience and will accept short-notice cancellations during extremely cold temperatures such as consistent temperatures at or below freezing outdoors, if made in writing or if made by calling the after-hours line while at the site and finding the temperature unreasonable for your activity. The cancellation fee will be waived. See below:
- If your group is scheduled and you find that the heat is insufficient, you may not use the space, call the after hours help line at 240-490-2873, and leave the premises. If you follow those steps, you will receive a refund.
- If your group is scheduled and you determine to stay even if the temperature is cooler than 68 degrees, no refund will be provided.
- If you desire to cancel at least one business day before your scheduled use, CUPF will provide a refund and cancel your reservation upon submission of a Reservation Amendment / Cancellation Form noting that this is due to extremely cold temperatures.
- Customer service email: cupf@montgomerycountymd.gov
- Reservation Amendment / Cancellation Form
- After Hours Help Line: 240-490-CUPF (2873)